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Listen to the menu options and select the ship you wish to contact. An automated voice will list each ship and state which number to press, followed by the pound sign. Press three pound (3#) for the Norwegian Star.â? If you need further assistance or help, press zero pound (0#) for the operator.
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With this level of service, making calls, sending texts, and video chats are no issue. First is the Unlimited Wi-Fi Package ($30 per day) that includes access to things like Facebook, Twitter, and Snapchat, along with the rest of the web. This includes apps like WhatsApp, iMessage, and FaceTime, allowing you to keep in touch. Norwegian offers two different levels of wi-fi access on their ships that allow you to connect with your phone.
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Therefore, internet access onboard is significantly slower than high-speed connections normally experienced on land. A - Most cellular providers ensure their service is available at sea. Please contact your carrier directly to choose the right roaming service and package for your cruise.
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Please note that regular printing and online time charges apply. The health and safety of our guests, crew and communities we visit is our number one priority. Our SailSAFETM health and safety program further enhances our rigorous health and safety protocols to include multiple layers of protection against COVID-19. Value ($20 per day) — Offers everything in the Social package, with the addition of popular news, weather, banking, finance, and entertainment sites. However, it still doesn’t allow streaming or Skype/FaceTime calling. Wi-fi allows you to connect just like you were at home.
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We will respond to your concerns as soon as possible. You can purchase a plan at a discount before your cruise starts or you can simply purchase when you are on the ship. Note that shipboard prices are higher than what’s shown here. While most of your time is spent on the ship, there will be large chunks of the day spent in port. You might wondering about using your phone during this portion of your cruise. Below, we’ve outlined what you need to know about using your phone to call, text, and browse the web.
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Our award-winning ships are designed for you to enjoy as you choose while cruising to the most beautiful destinations around the world. No matter where your dream vacation takes you, feel free to cruise your way. Between our three brands, we have a fleet of 32 ships that cruise to approximately 700 destinations globally.
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The cruise line offers VOOM internet access across its fleet, which is touted as one of the fastest wi-fi services of any major cruise line. With it, you can hook up your phone to wi-fi and make calls (via wi-fi), text, use apps, and browse the web. When in port, you’ll be connecting to international towers. Phone companies have international plans (sometimes you can simply pay for a single day pass) that allow you access just as you would have at home. Some apps like WhatsApp also let you make calls, chat, and even chat via video.
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A - Rates vary, depending on your cellular service provider. Most carriers offer special cruise packages you can use while sailing. The charges incurred will appear on your regular cellular bill you receive at home. For more information on exact pricing contact your carrier or visit their webpage. Below, we’ve charted out the cost for some international plans offered by cell phone companies. Remember that these prices could change, so you’ll want to contact your provider before heading out on your cruise.
Through the wi-fi offered on your cruise ship, you should be able to connect and use your phone just as you would on land. This includes web browsing, messaging, and calls through wi-fi. Just keep in mind that you might have to upgrade to the highest-tier service in order to get full benefits of the internet like streaming and video calls. In our experience, lower-tier wi-fi plans are slower, meaning choppier connections on things like video calls. Q - How much will I be charged when I use my cell phone onboard?
A - Yes, you may use your personal or company issued wireless device while onboard. Wireless internet is available throughout NCL's entire fleet. Simply open your settings and connect to the ships’ Wi-Fi. You will be directed to our login page once your internet browser is opened, but if not, please visit loginnow.com.
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All correspondence should include the guest's name (first and last), name of ship and sailing date, as well as a contact address and telephone number. Standard Response time is 10 working days from receipt. Standard Response time is 10 business days from receipt.
Enter your credit card number followed by the pound sign. As of 2010, you may use a Visa, American Express, MasterCard, Discover, Diners Club, JCB or Carte Blanche credit card. You will be charged $7.95 per minute once you are connected to the ship and there is a maximum allotment of 10 minutes per call.
Once you have submitted the form, Norwegian Cruise Line Access Desk will respond within 72 hours. Feel free to contact our dedicated team of Accessibility Coordinators if you have any question or concerns. Norwegian Cruise Line has confirmed that its next quarterly earnings data will be published on Wednesday, May 1st, 2024. Many ports have wi-fi service at shops or restaurants that can get you access while you’re there.
Use the Logout button to save your minutes if you have a minute plan. You can return to this window at any time by visiting loginnow.com in your browser. For unlimited plans, logging out is not necessary. We are not able to change your settings onboard.
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